Customer satisfaction and feedback survey

Client satisfaction survey The Beat Psoriasis Group is committed to 110% customer satisfaction, customer service and after sales support. Anything less is simply a compromise. To achieve this goal, we have tailored the following customer satisfaction and feed back survey. Please only complete this survey once you have taken delivery of an order from us - or at any time that you would simply like to provide feedback to us or seen positive results from your treatment. Please remember initial phototherapy treatment period.

All information is strictly confidential, and all information is optional, meaning if you are not comfortable with a question, please enter N/A (rather than just leaving it blank as we may think that you missed a question.) The survey takes approximately 5-8 minutes to complete. Please provide a valid email address so that we may contact you if required to address an issue or answer your questions. This survey is governed by our privacy policy. You may receive follow up contact if your comments warranty additional assistance for example or if you request information on our reseller program.

First name:		Last name:
Email:		phone daytime:
Cell phone:		Country:

Date of your order from BEAT PSORIASIS
Main reason you purchased from BEAT PSORIASIS
Product purchased from any of our group web pages
How do you rate the quality of the product purchased?
How do you rate the quality of the documentation or manuals supplied?
How did you find out about us?
How long did it take you to make a purchasing decision?
How many times did you visit our web page before making a decision?
How do you rate phototherapy treatment?
What main condition do you suffer from?
What results have your seen in your condition?
How would you rate the pre-sales service from BEAT PSORIASIS
How would you rate the post-sales service from BEAT PSORIASIS
How would you rate our web page, look, view and usability?
Did you experience any problems in receiving your delivery?
How would you rate your overall experience purchasing from BEAT PSORIASIS?
If you experienced a problem, was it resolved professionally and quickly?
Would you recommend us to a friend or relative?
Would you be interested in our affiliate program and marketing products in your area?

If you have any additional comments you would like to make, please feel free to provide us details of your experiences with BEAT PSORIASIS and any of our products. Have you seen exceptional results etc?

If there was one thing that we could do better, please explain to us what and how we could improve our services or what problem you had personally experienced.

Can we publish your comments?

I would like to be contacted about my comments

Thank you for your time, we appreciate that it is valuable.

(please press submit only once and wait for the confirmation page.)

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